Frequently Asked Questions
Everything you need to know about shopping at Giant Tiger.
What is the Giant Tiger return policy?
We offer a 100% satisfaction guarantee. Most items can be returned within 30 days of purchase with a valid receipt for a full refund or exchange.
How can I track my online order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Does Giant Tiger offer price matching?
Yes, through our Ad Match program, we will beat the advertised price of any local competitor on identical items by one cent.
What payment methods are accepted online?
We accept major credit cards including Visa, Mastercard, and American Express, as well as Giant Tiger gift cards and PayPal.
Can I pick up my online order in-store?
Yes, we offer a convenient 'Click & Collect' service at participating locations, allowing you to shop online and pick up your items for free.
How do I find a Giant Tiger store near me?
You can use the Store Locator tool on our website by entering your postal code or city to find the nearest location and its operating hours.