Returns & Exchanges
At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 45 days for a full refund or exchange with a valid receipt.
Gather Documentation
Ensure you have your original register receipt or your online order confirmation email to facilitate a smooth return process.
Prepare the Items
Items must be returned in their original packaging, in sellable condition, and with all tags still attached to qualify for a refund.
Visit a Location
Bring your items and proof of purchase to the customer service desk at any Giant Tiger store location near you.
Receive Your Refund
Once processed, your refund will be issued to the original method of payment, or provided as a store gift card if preferred.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing